Terms of Service

Last Updated: June 19, 2025

Service Provider: Ali Selçuk, individual developer (doing business as Tempcraft), Address: Hacılar Neighborhood, 1022nd Street, Kent İncek Complex, Gölbaşı 06830 Ankara, Turkey, Email: support@tempcraft.co.

1. Introduction

Welcome to Tempcraft! These Terms of Service ("Terms") govern your use of our SaaS platform, which provides a drag-and-drop email creation interface and secure REST API endpoints for transactional and marketing emails (the "Service"). By using our Service, you agree to these Terms.

2. Description of Service

Our Service allows customers to design emails using a web-based drag-and-drop interface and send campaigns. It also provides REST API endpoints for integrating email sending capabilities into their own systems via API keys. We offer various monthly subscription tiers based on email volume and access to advanced features.

3. User Accounts

To use the Service, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscriptions and Payment

The Service is billed on a subscription basis. You will be billed in advance on a recurring, periodic basis (such as monthly). Your subscription will automatically renew at the end of each billing cycle unless you cancel it. All payments are processed through our third-party payment processor, Paddle. We do not store your credit card details.

5. Refund Policy

Due to the nature of our digital service, we do not offer refunds for subscription fees. You may cancel your subscription at any time, and you will continue to have access to the Service through the end of your billing period.

6. Acceptable Use

You agree not to use the Service for any unlawful purpose or to send spam or unsolicited emails. You must comply with all applicable laws and regulations, including but not limited to anti-spam laws like CAN-SPAM, GDPR requirements for consent and data protection. All emails sent through Tempcraft must include a valid unsubscribe mechanism. We reserve the right to suspend or terminate accounts abusing the service for spam or illegal activities.

7. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

8. Limitation of Liability

In no event shall Tempcraft, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Contact Us

If you have any questions about these Terms, please contact us at support@tempcraft.co.